Privacy Policy

Effective Date: July 7, 2025

Complete Pool Management, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website completepoolinc.com and any related online services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Site.

1. Information We Collect

A. Personal Information

We may collect the following categories of personal information:

  • Identifiers, such as name, address, phone number, and email address.

  • Customer Records, such as billing and payment information.

  • Internet or Network Activity, such as IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.

B. How We Collect Information

  • Directly from you when you provide it to us (e.g., filling out forms, scheduling services, contacting customer support).

  • Automatically as you navigate through the Site (e.g., usage details, IP addresses, cookies).

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, operate, and maintain our services.

  • To process transactions and send you related information.

  • To communicate with you, including responding to your requests and providing customer service.

  • To personalize your experience on our Site.

  • To improve our Site, products, and services.

  • To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We may share your information with:

  • Service Providers who help us operate our business and the Site.

  • Legal Authorities when required by law or to protect our rights.

  • Business Transfers, in connection with any merger, sale, or transfer of company assets.

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

5. Your California Privacy Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share.

  • Request Access to and a copy of your personal information.

  • Request Deletion of your personal information.

  • Request Correction of inaccurate information.

  • Opt-Out of Sale or Sharing of personal information (note: we do not sell your personal information).

To exercise your rights, please contact us at jake@completepoolinc.com

We will verify your request and respond within the time required by law.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage can be guaranteed 100% secure.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of such third-party sites.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at jake@completepoolinc.com